Legal
Privacy notice
Last updated: 24 September 2026 · Beta
1. Controller
The Riveloop service (riveloop.app) processes data to deliver vertical clips from Twitch VODs. For privacy requests, use the support / feedback channels available in the app during beta.
2. Data we process
- Twitch account: OAuth identity, channel ID, login, any email provided by Twitch, access tokens (encrypted server-side).
- Media content: VOD metadata, clip segments, generated video/audio files, subtitles, and non-destructive editing parameters.
- Service usage: processing jobs, plan quotas, technical error logs.
- Cookies / storage: session, language preference, privacy consent; with consent also an anonymous ID to measure visits to public pages.
3. Purposes and legal bases
- Deliver the requested service (contract / pre-contractual measures).
- Security, abuse prevention, debugging (legitimate interest).
- Aggregated measurement of public landing pages only with consent (anonymous analytics).
- Legal obligations (e.g. minimum log retention or billing when active).
4. Twitch and providers
Access is via Twitch OAuth: Twitch/Amazon policies also apply. Media may be processed on the service’s hosting/storage infrastructure. We do not sell your data to third parties for marketing.
5. Retention
Imported clips and VODs are kept according to plan retention (e.g. free / beta). You can delete clips in the product; account deletion in beta is handled via support. Technical logs have short retention.
6. Your rights
You have the right to access, rectification, erasure, restriction, objection, and portability within legal limits. You can withdraw analytics consent by clearing site cookies or choosing “Essential only” again from the banner (clear Riveloop cookies and reload).
7. Cookies at a glance
- Essential: session, auth, language, consent choice.
- Measurement (opt-in): anonymous visitor/session on marketing pages.